Community Care Services

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About Community Care

Welcome to the City of Marion Community Care, basic maintenance, support and care services.

Community Care Services are jointly funded by the Commonwealth and State Governments, and the City of Marion to provide a subsidised service to eligible clients who need minimal support to manage activities at home and do not receive a similar service from any other provider, e.g. cleaning, basic home maintenance, modification, gardening, advocacy, social support and transport.  

Commonwealth Government - Commonwealth Home Support Program (CHSP)

  • Frail older people, 65 years and over living independently in the community.
  • Aboriginal and Torrens Strait Islander (ATSI) who are 50 years or over.

State Government – SA HACC

  • Adults living with a disability.

Department of Social Services – Counselling, Support, Information and Advocacy

  • Carers and people with a disability.

Department for Communities and Social Inclusion – Community Passenger Network Services

  • Frail older people, 65 years and over living independently in the community.
  • Aboriginal and Torrens Strait Islander (ATSI) who are 50 years or over.
  • Adults living with a disability between 18 and 65 years.
  • Aboriginal and Torrens Strait Islander (ATSI) who are under 50 years with a disability.
  • Carers of the above.

City of Marion – Community Bus

  • Residents of the City of Marion who are transport disadvantaged.

We aim our service to promote, provide and support your independence, enabling you to remain living at home while maintaining your wellbeing and social connections.

We offer flexible services to suit the individual and promote lifestyle choices.

Residents must meet specific eligibility criteria to access the service. A waiting list may exist for some services.

For further information, please contact Community Care.

 

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Community Care newsletter and mailing list

Join our mailing list to receive regular newsletters containing information on a wide range of programs and services.

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Accessing Community Care services

Agencies, Hospitals and General Practitioners

Please visit the referring agency use page, complete and email the referral to community.care@marion.sa.gov.au

If the person is 65 years and over please ensure you register the client with My Aged Care.  

People 65 years and over

If you are an older person and would like to refer yourself, you will need to register with My Aged Care by phoning the national contact centre on 1800 200 422 or visiting the My Aged Care website. To access City of Marion Community Care Services, you must request the referral be directed to us.     

We are here to help, if you are having difficulty registering with My Aged Care, feel free to drop in to Council and we can assist with the registration either by phone conference or an electronic registration on your behalf. We can also provide printed information about My Aged Care and arrange a time to assist you through the process.

Individuals living with a disability

Please contact Community Care direct.

For further information, please view Community Care’s contact details.

Please note: There may be a waiting list for some Community Care services, a person is advised at the time of enquiry. Services are subject to availability of resources and may vary from time to time. Services are not available if you are moving out of your home.

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Client co-payment

A client co-payment of $12.50 per hour applies to all Community Care services. In addition to the charges listed, clients are required to pay for any materials used. 

Labour charges may be reduced, waived or a payment plan can be arranged in cases of demonstrated financial hardship. 

The following guidelines will apply:

  • Services will remain affordable to those in receipt of a full pension or similar income taking into account individual circumstances.
  • No eligible person will be denied a service on the grounds of their incapacity to pay for that service.
  • Services will go to those in greatest need, having regard to the individual's comparative need for a service and not on the individual's capacity to pay.
  • Special considerations will be given to the needs of clients who have high costs related to services and/or to their health condition, environmental and/or living arrangements that incur additional costs.
  • Unfortunately, resources do not provide a capacity to waive or reduce the cost of materials used to provide the service.

You are encouraged to contact Community Care staff at any time that you experience difficulties with meeting the cost of any service.

An annual subsidy reimbursement is available for eligible clients. This payment is for eligible clients receiving a pension only, or similar income, who are also financially disadvantaged. The purpose of the reimbursement is for health, safety or security services that we do not provide, but ensure the person can remain living independently. There are limited funds available each year for this service.

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Review of services 

Community Care will undertake informal and formal review of services. We encourage all comments and feedback, as this ensures continuous service improvement.

Reviews of individual services will also be undertaken periodically. If you are receiving longer-term support, your service will be reviewed annually, or when your circumstances/needs change, to ensure the service continues to meet your current needs and are achieving set goals. 

If the review indicates you are no longer eligible to receive our services, we will provide information, support and referral to My Aged Care and the Regional Assessment Team (RAS) to receive a more appropriate service for your need.

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Further information

For further information, please visit the following Community Care pages:

 

Contact us

Community Care
Monday to Friday 8.30am – 5.00pm
Phone: 8375 6649
Fax: 8375 6699
Email: community.care@marion.sa.gov.au
Post: PO Box 21, Oaklands Park SA 5046
In person: 245 Sturt Road, Sturt SA 5047

This service is funded by the Australian Government Department of Social Services. For more information, visit the Department of Health platform www.agedcare.health.gov.au.

Although funding for this service has been provided by the Australian Government, the material herein does not necessarily represent the views or polices of the Australian Government.

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